My moto x wont turn on or charge


Question

So my Motorola X will not turn on or charge. Some other people have told me to connect it to a 5 volts 2.1 amps charger but that wont work for me. If any of you know a way that can work for me I would love it.


Answer

If you're sure you're using a known good charger, It's possible your phone just needs a reset. Try holding first the volume down button, and then the power switch at the same time for several seconds. If that doesn't work, try volume up and then the power button for several seconds. A few devices require all three be pressed at once. Do this after the charger has been connected for at least a half hour leaving it connected while you try the button combinations.



If that doesn't work, and you're certain you're using a known good charger and/or cable that work on other devices, your phone is very likely dead. It could be the battery or another hardware problem.



And, for future reference, it's very hard on LiIon batteries to run them completely dead and especially to leave them that way for very long. Phones will shut themselves down when the battery is too low but they continue to draw a small amount of power even while off. And that small drain can eventually destroy the battery.


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