How to stop update notifications for disabled apps on a Family-Link managed device?


Question

Running Android 6.0.1 on Nexus 7 device, where I have disabled the following apps:




  • Google Play Movies and TV

  • Google Play Music

  • Google Play Newsstand

  • Google Play Books



Before disabling, I cleaned the cache and data.



However, the play store constantly sends me push notifications to update these apps, despite the fact they are disabled. How can I stop this?



I have also stopped all notifications from the Google Store app, this did not help either




  • Settings → Notifications → Updates is off


  • Settings → Notifications → Auto-Updates is off


  • Settings → Auto Update apps is off




And the worst thing is that you can't dismiss these notifications, so they stay all the time in the pull-down menu and push down the notifications I might care about.



UPDATE
The tablet has Family Link installed and setup, which seems to be preventing enabling Developer options, hence cannot enable USB Debugging to attempt to delete the apps via adb.


Answer

Have you tried resetting the Play Store?



It is possible (although very unlikely) that the Play Store has failed to detect that the apps have been disabled.



Go to Settings → Apps → Play Store → Storage → Tap the Clear data button.



Note: This will reset all your Play Store settings (update settings, notification settings etc.) to default. You might have to adjust these settings manually again.






If the above steps still don't solve your problem, try the below steps —



First, you'll need to enable USB debugging from the phone settings and download the Android debugging platform-tools package on your PC.
The official documentation for this can be found here.



Then, connect your phone to your PC with a cable and make sure your phone is listed as device as given in the above documentation.



Uninstall the culprit apps for the primary user account



adb shell


This will bring up a command line shell prompt of your phone. Then enter the following commands —



pm uninstall --user 0 com.google.android.videos # Remove Play Movies
pm uninstall --user 0 com.google.android.music # Remove Play Music
pm uninstall --user 0 com.google.android.apps.magazines # Remove Play Newsstand
pm uninstall --user 0 com.google.android.apps.books # Remove Play Books
exit


The apps should not appear in your Play Store's apps list anymore.



EDIT - For Family Link managed devices (Based on OP's observations)



If the device is being managed by Google Family Link, then there is no way to access Developer Options on the managed device because Google Family Link makes advanced settings (like Developer Options, Install from unknown sources etc.) inaccessible on the managed device.

Also, as mentioned by OP in the comments below, if these settings are modified before enabling Family Link management, they are reset to their defaults as soon as management is enabled.



However, these advanced settings can be controlled by parents from the Family Link app for parents, and they can be accessed using the following steps —

Open the Family Link app for parents → Select your child → Look for your child's managed device → Tap Settings on the device card

Here, you should find controls for most of the settings which are not accessible from the managed device anymore. Look for the USB Debugging developer option and turn it on.



Then, by following the steps mentioned above to connect the managed device to a PC via ADB, you should be able to run the commands to get rid of the apps from the managed device.


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