I'm not able to access play store and maps with my google account, but it remains accessible with another google account.
I'm at a loss how to resolve this. Would anyone have any solution?
To try to resolve this, open a web browser and log into the Google Play store for your Google account by going to this URL:
https://play.google.com/store/account
When you do this, Google will request authentication information. Once you provide this information, Google may allow you back into your own account again. Or they may not; it's entirely up to their problematic systems which are documented incorrectly in their help database.
Google is infamous for locking people out of their own accounts, even when they provide their passwords.
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