Remove old device from Windows

Disclaimer: I am the developer of Droid Explorer

From the Droid Explorer FAQ:

Q. I have a "phantom" device in Windows Explorer that shows as connected, but it isn't.

A. We are not yet sure what causes the rare instance of a "phantom" device. But here is how you can manually remove it.

• Open Registry Editor:
  
  
  
  
  • WIN+R
  
  
  • Type regedit, hit enter
  
  


• Search HKEYCLASSESROOT\CLSID for the value of the "phantom" device ID. This is the name under the icon in explorer


• The parent key to the device ID will be a GUID like { 4aadfc55-0657-4b44-9f58-a0fca98fcb31 } , for example. Remember this, write it down or paste it in to notepad.


• Delete the key "HKEYCLASSESROOT\CLSID{ 4aadfc55-0657-4b44-9f58-a0fca98fcb31 } - replace the GUID with the GUID assigned to your "phantom" device


• Navigate to HKEYLOCALMACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\MyComputer\NameSpace\


• You will see another key named the GUID to your "phantom" device, delete this key as well.