Play Store is not loaded, showing a blank screen instead

Question

I am on an LG G4 running on Android 7.0 Nougat.



Whenever I try opening Google Play Store, I only see a blank screen, even after waiting for more than 10 minutes with the screen on:



blank, grey screen



I have tried the following:




  • Rebooting

  • Clearing cache

  • Deleting data

  • Uninstalling updates

  • Doing all the above with reboots between.



Yet nothing works, I still get the blank screen.



Is there a way to fix this without going through a factory reset?


— JS Lavertu | Sources

Answer

Note: this is not a good solution.



I messed around in the account settings of my phone. For some reason, I could not remove my Google account (to re-add it after), but trying to do so seems to have triggered something in the software that got everything working. I believe it had to do with the syncing not working properly as my Gmail and calendar apps weren't working properly either.



So that could be a possible direction in which to search.


— JS Lavertu | Sources

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