BlackBerry priv: double tap to wake up isn't working

Question

All of a sudden from yesterday morning, double tap screen to wakeup the phone isn't working. I read few forums where I understood even hard reset isn't working.



Please help to solve this issue.


— Mr_Green | Sources

Answer

This got fixed automatically this morning. It was clearly not a software issue as there was no update. I suspect it might be the cause of placing the phone's screen face down few days before this issue, which got fixed when I stopped doing so.


— Mr_Green | Sources

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