I have a Samsung galaxy j1, and I have the google drive and docs apps installed. When I try to open a document from drive, I get an error. When I try to open docs, I get an error.
I have a Samsung galaxy j1, and I have the google drive and docs apps installed. When I try to open a document from drive, I get an error. When I try to open docs, I get an error.
You could try one of the few methods described to have been useful:
Clearing cache and data of Google drive and(/or) Google+
After this try disabling and reenabling sync:
Go to Settings >> Account >> Select your account >> disable Drive, >> Goggle+, and re-enable the sync.
Restart Google Drive.
There is some evidence that the ipv6 setting in some routers, kills Google drive functionality, and the workaround proposed by one user was disabling the setting:
How you do this depends on your router. In the case of my NVG589
router (AT&T U-verse), it turned out to be very simple: log into your
router as an admin, go to Home Network >> Configure. Then turn off
IPv6 in the dropdown and click Save. I rebooted my phone to be sure I
established all new connections to the router.Google Drive (Sheets and
Docs, too) has been working fine since.
Acknowledgements
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