I'm dealing with a brand-new Samsung Galaxy J5 and various apps and services keep crashing, making the phone all but unusable. It's German but these are the services that are stopping:
- Kontaktspeicher angehalten (contact storage)
- Kontakte angehalten
- Weather Daemon angehalten
- Bevorzugte Kontakte angehalten (preferred contacts)
- Dual-Uhr angehalten (dual clock)
- Uhr angehalten (clock)
- Download-Manager angehalten
- LogsProvider angehalten
- Medienspeicher angehalten (media storage)
- Adapt Sound angehalten
Device details:
- Samsung Galaxy J5, SM-J500FN
- Android v5.1.1
- Kernel v3.10.49
- Build number LMY48B.J500FNXXU1AOI6
- rooted (so I can use Titanium Backup) and running SuperSU; using stock recovery
Based on Google results and site searches here, I have already tried the following without success:
- Simply reboot the phone.
- Free up some space. (this is an 8GB model and there's at least 1GB still free)
- Don't disable any packages. (after the most recent factory reset, the Samsung package disabler isn't even installed.)
- In Settings > Application Manager > (app name), clear the cache and clear the app data; repeat for all affected apps; also for the Google Play Store and for Google Play Services; then restart the phone.
- Update the applications via the Google Play Store app. (This fails for any and all apps because the Download Manager keeps crashing.)
- In Settings > Application Manager > Android System WebView, uninstall updates, then restart the phone. (Version is now reverted to 43.0.2357.121 and was 51.0.2704.81 which I first made a backup of using Titanium Backup.)
- Connecting to Samsung Kies software in Windows 7. (This probably fails due to a constant stream of media storage crashes while Kies tries to connect to the phone.)
- Wipe the phone using factory reset.
I would like to re-flash the original stock Samsung ROM on the phone so I could return it to real factory default state, but finding the real Samsung ROM is a jungle of Russian and suspicious paid websites that I don't want to dive into, and it's compounded by the multitude of Samsung Galaxy devices. (Update: thanks to Thomas, the link to the original ROMs is here but the downloads only work using IE. I will now try re-flashing the ROM and see if that helps.)
(I'm beginning to regret getting my wife a Samsung rather than a Google Nexus model, but she wanted a physical home button. Why does Samsung manufacture so many different models?)