Outlook Android no longer synchronizes Office 365 contacts

Question

As of version 2.2.74 my Android Outlook does not sync any contacts.



The previous version has synced all of my coworkers from Office 365, but after a factory reset my coworker contacts are missing.



There is a setting in the application that shows if I enable contact synchronization and it is set on.



In Accounts and synchronization settings, I have an Outlook type account, and it has the Sync contacts set on and the last sync took place seconds ago.



In the new version of Outlook Android, there is a new tab called Persons, and it says I have 0 contacts. I guess this new feature is not working as expected.



Do you have any idea why these settings can't help?


— Nestor | Sources

Answer

Well, it seems, they restructured how the contacts are synchronized.



I checked my Outlook on my computer, and it has 2 separate contact store options:




Address book - [email protected]



Contacts - [email protected]




All my company coworkers were in the Address book and my Contacts were empty.



I copied them to Contacts and now they are all synchronized - even appear in the new Contacts tab of Outlook Android.



So to draw a lesson: always check your online Contacts and see what it contains.


— Nestor | Sources

Q & A

Help with gmail?
Apps not being pushed to new device
What is this "Vo LTE" notification bar icon?
When should I run a consistency check on my removable MicroSD card?
Samsung devices: dual networking
Why the F-Droid repository doesn't show latest version of Firefox to download?
Apps not appearing in Device Administrators
Is it OK to remove this SaleTracker app?
Is Mobiwol incompatible with WiFi networks, e.g. my home network?
android - can't send or receive sms with android official sms app
can't connect my Android device to the router dwr 712
disconnect adb of device connected over TCP does not work
get cellinfo with adb shell
What did marc.info do to my Firefox that required a restart?
How to create a service without any /system/etc/init.d directory
Why is Busybox still not recognized after installed properly?
Android Tracking by vendor
Screen Rotation turns on randomly
Galaxy S7edge is beeping instead of vibrating
How to disable the assist input when the home button is long pressed?

Topics

2D Engines   3D Engines   9-Patch   Action Bars   Activities   ADB   Advertisements   Analytics   Animations   ANR   AOP   API   APK   APT   Architecture   Audio   Autocomplete   Background Processing   Backward Compatibility   Badges   Bar Codes   Benchmarking   Bitmaps   Bluetooth   Blur Effects   Bread Crumbs   BRMS   Browser Extensions   Build Systems   Bundles   Buttons   Caching   Camera   Canvas   Cards   Carousels   Changelog   Checkboxes   Cloud Storages   Color Analysis   Color Pickers   Colors   Comet/Push   Compass Sensors   Conferences   Content Providers   Continuous Integration   Crash Reports   Credit Cards   Credits   CSV   Curl/Flip   Data Binding   Data Generators   Data Structures   Database   Database Browsers   Date &   Debugging   Decompilers   Deep Links   Dependency Injections   Design   Design Patterns   Dex   Dialogs   Distributed Computing   Distribution Platforms   Download Managers   Drawables   Emoji   Emulators   EPUB   Equalizers &   Event Buses   Exception Handling   Face Recognition   Feedback &   File System   File/Directory   Fingerprint   Floating Action   Fonts   Forms   Fragments   FRP   FSM   Functional Programming   Gamepads   Games   Geocaching   Gestures   GIF   Glow Pad   Gradle Plugins   Graphics   Grid Views   Highlighting   HTML   HTTP Mocking   Icons   IDE   IDE Plugins   Image Croppers   Image Loaders   Image Pickers   Image Processing   Image Views   Instrumentation   Intents   Job Schedulers   JSON   Keyboard   Kotlin   Layouts   Library Demos   List View   List Views   Localization   Location   Lock Patterns   Logcat   Logging   Mails   Maps   Markdown   Mathematics   Maven Plugins   MBaaS   Media   Menus   Messaging   MIME   Mobile Web   Native Image   Navigation   NDK   Networking   NFC   NoSQL   Number Pickers   OAuth   Object Mocking   OCR Engines   OpenGL   ORM   Other Pickers   Parallax List   Parcelables   Particle Systems   Password Inputs   PDF   Permissions   Physics Engines   Platforms   Plugin Frameworks   Preferences   Progress Indicators   ProGuard   Properties   Protocol Buffer   Pull To   Purchases   Push/Pull   QR Codes   Quick Return   Radio Buttons   Range Bars   Ratings   Recycler Views   Resources   REST   Ripple Effects   RSS   Screenshots   Scripting   Scroll Views   SDK   Search Inputs   Security   Sensors   Services   Showcase Views   Signatures   Sliding Panels   Snackbars   SOAP   Social Networks   Spannable   Spinners   Splash Screens   SSH   Static Analysis   Status Bars   Styling   SVG   System   Tags   Task Managers   TDD &   Template Engines   Testing   Testing Tools   Text Formatting   Text Views   Text Watchers   Text-to   Toasts   Toolkits For   Tools   Tooltips   Trainings   TV   Twitter   Updaters   USB   User Stories   Utils   Validation   Video   View Adapters   View Pagers   Views   Watch Face   Wearable Data   Wearables   Weather   Web Tools   Web Views   WebRTC   WebSockets   Wheel Widgets   Wi-Fi   Widgets   Windows   Wizards   XML   XMPP   YAML   ZIP Codes