Can't open Google Assistant settings

Question

I cannot open the Google Assistant settings on my Huawei P10. Whenever I try, it shortly looks like it goes to a new window, but then immediately goes back to the previous window...



I have tried restarting the device. Google Assistant has been enabled on the device for a long time.



Any ideas?


— Joris Boschmans | Sources

Answer

I had the same problem on multiple Huawei phones. The only thing I have found to work is a factory reset. You can back up your phone first if you have anything you want to save, but I've only gotten it to work with a full reset of all data. When I restore the backup, sometimes it stops working again, sometimes it doesn't. I think it's a problem with the EMUI skin, because I have had no problems with it on custom ROM's on Huawei devices. Hope you get it working!


— Joshua Anderson | Sources

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