Moto G XT1045 is stuck in airplane mode


Question

My Moto G XT1045 (Android 4.4.4) is stuck in airplane mode. I did not put it into airplane mode, but in the menu shown when holding the power button it shows that it is in airplane mode, and in the phone status page in Settings it says "Radio off". However, the airplane mode icon is not shown in the status bar. I have rebooted the phone and cleared the system cache multiple times, but it has not worked.



Edit: From comments(deleted to clean up)




  1. Removing SIM , reinserting did not help


  2. In Safe Mode also problem continues


  3. Factory reset did not help


  4. Device not rooted



Answer

The most likely case here is that your "modem" firmware is corrupt.



IF ON KITKAT (4.4.4): I would suggest reflash of the factory modem firmware package available from here (note this link is the FULL firmware package, download and extract the 2 necessary files).



You must have working fastboot and drivers installed so that the device is recognized by fastboot devices when in the bootloader. Then extract the correct firmware image for your device from the link above to the directory that contains the fastboot executable, and open an elevated command prompt (Right-click and select "Run as administrator" in Windows, or perform a sudo su in Linux prior to starting) and change to your fastboot directory.



Enter:



fastboot flash modem NON-HLOS.bin

fastboot erase modemst1

fastboot erase modemst2

fastboot flash fsg fsg.mbn

fastboot erase cache

fastboot reboot



This will reflash the device's modem firmware. If this fails you can attempt to flash the full image to the device, instructions are in the linked post above.



IF ON LOLLIPOP (5.0.1): the procedure is the same, but substitute the Lollipop modem firmware from here.



Make absolutely sure you have the correct modems, flashing the incorrect modems could result in "undesirable" effects, although your current condition isn't of much use either.


Topics


2D Engines   3D Engines   9-Patch   Action Bars   Activities   ADB   Advertisements   Analytics   Animations   ANR   AOP   API   APK   APT   Architecture   Audio   Autocomplete   Background Processing   Backward Compatibility   Badges   Bar Codes   Benchmarking   Bitmaps   Bluetooth   Blur Effects   Bread Crumbs   BRMS   Browser Extensions   Build Systems   Bundles   Buttons   Caching   Camera   Canvas   Cards   Carousels   Changelog   Checkboxes   Cloud Storages   Color Analysis   Color Pickers   Colors   Comet/Push   Compass Sensors   Conferences   Content Providers   Continuous Integration   Crash Reports   Credit Cards   Credits   CSV   Curl/Flip   Data Binding   Data Generators   Data Structures   Database   Database Browsers   Date &   Debugging   Decompilers   Deep Links   Dependency Injections   Design   Design Patterns   Dex   Dialogs   Distributed Computing   Distribution Platforms   Download Managers   Drawables   Emoji   Emulators   EPUB   Equalizers &   Event Buses   Exception Handling   Face Recognition   Feedback &   File System   File/Directory   Fingerprint   Floating Action   Fonts   Forms   Fragments   FRP   FSM   Functional Programming   Gamepads   Games   Geocaching   Gestures   GIF   Glow Pad   Gradle Plugins   Graphics   Grid Views   Highlighting   HTML   HTTP Mocking   Icons   IDE   IDE Plugins   Image Croppers   Image Loaders   Image Pickers   Image Processing   Image Views   Instrumentation   Intents   Job Schedulers   JSON   Keyboard   Kotlin   Layouts   Library Demos   List View   List Views   Localization   Location   Lock Patterns   Logcat   Logging   Mails   Maps   Markdown   Mathematics   Maven Plugins   MBaaS   Media   Menus   Messaging   MIME   Mobile Web   Native Image   Navigation   NDK   Networking   NFC   NoSQL   Number Pickers   OAuth   Object Mocking   OCR Engines   OpenGL   ORM   Other Pickers   Parallax List   Parcelables   Particle Systems   Password Inputs   PDF   Permissions   Physics Engines   Platforms   Plugin Frameworks   Preferences   Progress Indicators   ProGuard   Properties   Protocol Buffer   Pull To   Purchases   Push/Pull   QR Codes   Quick Return   Radio Buttons   Range Bars   Ratings   Recycler Views   Resources   REST   Ripple Effects   RSS   Screenshots   Scripting   Scroll Views   SDK   Search Inputs   Security   Sensors   Services   Showcase Views   Signatures   Sliding Panels   Snackbars   SOAP   Social Networks   Spannable   Spinners   Splash Screens   SSH   Static Analysis   Status Bars   Styling   SVG   System   Tags   Task Managers   TDD &   Template Engines   Testing   Testing Tools   Text Formatting   Text Views   Text Watchers   Text-to   Toasts   Toolkits For   Tools   Tooltips   Trainings   TV   Twitter   Updaters   USB   User Stories   Utils   Validation   Video   View Adapters   View Pagers   Views   Watch Face   Wearable Data   Wearables   Weather   Web Tools   Web Views   WebRTC   WebSockets   Wheel Widgets   Wi-Fi   Widgets   Windows   Wizards   XML   XMPP   YAML   ZIP Codes