Cannot update Android


Question

I have a ZTE Citrine LTE II from TracFone. I'm running Android 5.1.1. I can't seem to update Android to the latest version. Clicking "Software Update" near the bottom doesn't work (images are too large)



Following some guides tells me to click on "About Phone" and then look for a software thingamajig at the top...



screenshot



Is there any way to update a non-rootable TracFone?


Answer

With most Android phones it is down to the manufacturer to push updates to the phones.



I had a quick Google and it seems your phone's latest Android release is 5.1.1. Unless your manufacturer pushes another update you're pretty much stuck with that version I'm afraid.


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