Android apps open to a white screen and do not load

Question

I have a new Moto E4 running Android 7.1.1. The system and all applications are up to date, as of today. However, when I try to open certain applications (Mendeley, Fitbit, and MyTracks, to name a few) the apps just show a blank white screen. They don't load.



My phone is not rooted and is using the default Android 7.1.1 that came with it. I found some discussions online that said I need to enable Android System Webview, but when I find this app in the Play Store and click Enable, nothing happens (and the button still says "Enable").



Since this happens across numerous apps, it seems like this is a system wide problem. What am I doing wrong?


— Michael A | Sources

Answer

The problem stemmed from where these apps were installed. By default, my phone was installing apps to the external storage (which was formatted as part of the file system). While this worked fine for most apps, it caused these apps to crash. Once I went into Settings and moved these apps to internal storage, they worked as intended.


— Michael A | Sources

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