Android large empty storage marked as full (new phone)

Question

So I purchased this brand new X27 Plus with 64Gb storage, the phone shows 63Gb of free space when checking but I keep getting "your storage is full" errors.



When I plug it as MTP on my computer it actually shows the 64Gb disk as used space while it's empty. When I plug it as USB storage, it divides it as a full 1.25Go G: disk and an unreachable H: disk. I tried to access it with "DIR/A h:-s" and get "the device is not ready".



Any ideas of what's going on and how to get this working ?



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— Phil | Sources

Answer

Do not unlock the bootloader because you will lose warranty.

Check the following command to proof it's a fake X27 plus or install this app 



adb shell cat /proc/partitions


Claim the phone to the seller and get your money back


— alecxs | Sources

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